Associate Director - Permanent Housing

Company: Pacific Clinics, Inc.
Location: Pasadena
Posted on: November 15, 2024

Job Description:

DescriptionWhat We Offer

• The initial compensation for this position ranges from $89,196.77 to $109,700.77 annually.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.Benefits We Offer
  • Benefits eligibility starts on day ONE!
  • We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
  • Employer Paid Long-Term Disability & Basic Life Insurance
  • 401K Employer Match up to 3.5%
  • Competitive Time Off Plans (may vary by employment status)
  • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.Who We ArePacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.Who We ServePacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.JOB SUMMARYScheduled Hours per Day: Monday - Friday 8:30am - 5:00pmUnder the leadership and supervision of the Corporate Director of Housing, the Associate Director is responsible for guiding, developing, and overseeing solution strategies for a large and evolving portfolio of Permanent Housing programs. The Associate Director, with their team members, assesses and identifies opportunities to enhance the accessibility, quality, and housing linkages of permanent housing programs, and utilizes system management strategies to implement and monitor progress towards these goals.The Associate Director completes and manages reports and program analyses, manages relationships with internal and external stakeholders, provides quality oversight and review of financial and programmatic performance of subrecipient programs, prepares, and provides presentations to internal and external stakeholders, and guides and fosters team development for staff members within team. This position supervises a team that may include positions such as Housing Managers, Supervisors, and Specialists.The Associate Director represents Pacific Clinics and its role in responding to homelessness within Los Angeles County and works in close collaboration with clinical and harm reduction team members across the agency and external stakeholders including service providers, funders, and governmental offices.RESPONSIBILITIES AND DUTIES
  • Demonstrate Pacific Clinics core values of accountability, collaboration, compassion, equity, and integrity.
  • Provide effective and strategic leadership for the development, refinement, and ongoing management of a large portfolio of permanent housing programs.
  • With team members, engage in active system management of the housing portfolio, identifying opportunities for enhancement, revision, and elevation of effective practice.
  • Develop processes for and support team members in identifying solutions and enhancements to the design and performance of the housing system to achieve goals such as reducing vacancies in housing contracts, promoting consistent quality of care across programs, advancing equity, and expediting exits to permanent housing.
  • Promote strong team development and collaboration, including developing and implementing processes to guide and support team priorities and projects, facilitating team meetings, and identifying proposed solutions for training and capacity building needs.
  • Actively supervise, manage, and provide development opportunities to assigned team members, including hosting regular supervision meetings; maintaining awareness of project status, strengths, challenges, and priorities; providing coaching, training, and quality assurance activities; and conducting performance assessments and hiring recommendations.
  • Advance the housing Harm Reduction goals and objectives through communication and effective collaboration with other Departments including, but not limited to: Assist in developing an annual harm reduction workplan with a timeline and goals derived from agency and funder strategic and operational objectives. Develop agency curriculum, tools, and resources to assist housing staff in various roles to utilize harm reduction principles and skills in their work and raise agency awareness of current harm reduction policy and advocacy issues.
  • Lead, contribute to, and manage the development of permanent housing program models, documents, contract-related required materials, internal- and external trainings, and other materials.
  • Produce deliverables including but not limited to completion of data and narrative reports, preparation and delivery of presentations, and drafting of Memos, policies, procedures, and other documents.
  • Engage in budget, funding allocation, procurement, grant management, and compliance/risk management activities for the housing portfolio, with direction from the Director and in coordination with colleagues within Department and across Departments.
  • Other duties as assigned.Knowledge, Skills & Abilities:
  • In-depth knowledge of and familiarity with homelessness response systems and program types, including strong awareness of harm reduction related program operations, policy, funding streams, best practices, and emerging trends.
  • Commitment and demonstrated ability to guide and support implementation of strategies to advance diversity, equity, inclusion, and belonging within the workplace and in program/system design.
  • Proven skills in effective process and meeting facilitation.
  • Effective written, verbal, and presentation communication skills, including demonstrated ability to craft policy, programmatic, report, and presentation documents.
  • Proven skills in team and staff development, including the ability to identify and utilize staff member skills to advance collective goals and to develop and implement strategies to foster growth and address concerns in performance.
  • Knowledge of complex, public systems of care providing services to people experiencing homelessness, including health, social service, and housing first best practices.
  • Demonstrated ability to work independently and manage multiple projects and priorities within a fast-paced, multidisciplinary team environment.
  • Proven ability to adapt, problem solve, and innovate strategic solutions to emerging issues or opportunities.
  • Proficiency in Microsoft Office tools including Outlook, Word, Excel, and PowerPoint. Ability to utilize and learn databases, particularly for reporting functions; databases may include but are not limited to the Homeless Management Information System (HMIS).Project Management:
  • Provides project and change management leadership.
  • Leads the quality improvement effort program wide, with particular emphasis on harm reduction and developing program procedures and processes.
  • Performs other responsibilities, as assigned, to support specific department/business needs.OTHER DUTIES AND RESPONSIBILITIES
  • Practices self-care and remains aware that others may be contending with stress and treats others with grace.
  • Performs other responsibilities, as assigned, to support housing department/business needs.JOB SPECIFIC COMPETENCIESCORE ABILITIESQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions.MINIMUM EDUCATION AND/OR EXPERIENCEMaster's degree plus 4 years in a social service or related field or High School Diploma plus 10 years of related experience in the areas of supportive housing, local continuums of care and working with the homeless population service delivery systems.Knowledge of Federal, state, and local laws and regulations pertaining to housing including real estate; HUD Section 8, redevelopment low- and moderate-income housing rules and regulations, training, and performance evaluation; principles of business letter writing and report preparation; and modern office procedures and equipment including computer equipment and programs.OTHER SPECIFIC REQUIREMENTS
    • Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Child Abuse Index Check (CAIC) background clearance.
    • Valid California Driver's license with two years' experience driving and clean driving record may be required.
    • Ability to effectively supervise staff.
    • Must be able to communicate effectively both verbally and in writing.
    • Previous supervision experience is highly desirable.
    • Excellent computer skills and demonstrated ability to work in Windows environment (including Word, Excel, PowerPoint, Web research and database knowledge).
    • Excellent written and oral communication skills. Attention to detail and accuracy.
    • Must be able to work independently and demonstrate the ability to work as part of a multidisciplinary team.
    • Establish and maintain effective working relationships with coworkers, clients, and community agencies.
    • Ability to conduct research of laws and other regulatory standards.
    • Prepare and complete reports accurately.
    • Assemble, organize, and present factual data derived from a variety of sources.PHYSICAL REQUIREMENTSWork Environment/ConditionsReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to use hands to handle or feel objects, tools or controls; reach with hands and arms; and taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.In addition, this position requires sitting, standing, walking, climbing, and kneeling.LEVEL OF CONTACT WITH CHILDREN
      • May/will have supervised contact with children.
      • May/will have unsupervised contact with children.
      • Will not have unsupervised contact with children.Requires full background check and TB test.Requires physical exam.Requires current First Aid/CPR Certification.DRIVING PRIVILEGESMay be called upon to drive on agency business. Must have acceptable MVR and appropriate insurance coverage.Required to drive agency vehicle. Must have clean MVR, appropriate insurance coverage, must successfully complete agency driver training.TRAININGMust successfully complete all required agency training indicated for this position.-------------------------------------------------------------------Equal Opportunity EmployerWe will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.
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Keywords: Pacific Clinics, Inc., La Puente , Associate Director - Permanent Housing, Executive , Pasadena, California